POLICIES

GRATUITY:

Kamala Center for Radiant Health, PLLC, is owned and operated by a licensed health care professional.  All services are done by health care professionals, licensed in the State of Texas.  As such, we take pride in providing excellent service. We will strive to make your experience as rewarding and stress-free as possible. Because of our commitment to your satisfaction, we do not ask for gratuities. The best possible reward that we can receive is the compliment of your return or your referral.

PAYMENT

Please note we accept the following:   Cash, Visa, Mastercard.

CANCELLATIONS:

Because Kamala Center for Radiant Health sees clients by appointment only, your appointment is time reserved exclusively for you and we request that you acknowledge and respect our cancellation policy.

If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice. If you need to cancel your appointment, you need to call the office at: 832/818-0186.  If we don't answer leave your information on our answering service.  Sorry, but email cancellations are not accepted.

Because of this, clients that do not honor their appointments will be charged a cancellation fee as follows:

More than 24 hours notice:  Service will be cancelled at no charge.

24 hours notice is greatly appreciated for changes or cancellations in order to better serve you and others.  Full payment is expected for No Shows and day of service cancellations.

Please understand that arriving late may limit the time availability for your treatment, thus lessening its effectiveness and your pleasure.  New clients should arrive 15 minutes early, in order to complete their health care form.  Your timely arrival is appreciated.


RETURN POLICY on PRODUCT PURCHASES, SUPPLEMENT ORDERS

Products:

We want you to be pleased with every product you purchase from us.  We allow product return of unopened skin and body care products within 2 days of original product purchase. We gladly accept returns on unopened items in their original condition and on opened items that may have caused an allergic reaction*. Returned items can only be accepted within 30 days of original shipment date. Please enclose a copy of your receipt and note the reason for the return. We request you incur the cost of shipping the item back to us. Kamala Center for Radiant Health cannot accept returned skin care items if more than 30% of the product has been used. We refund 90% of your original cost. Shipping costs are not refunded. Your credit card will be refunded as soon as we receive your returned shipment. Please allow up to 30 days for your refund to be processed. Shipping charges are not refunded in the case of a return, exchange or credit.

*In the case of an allergic reaction to a product, we ask that you enclose your original packing slip noting which product caused the reaction and briefly describe your symptoms. This information will help us inform the manufacturer, which can evaluate testing results on the product being returned.

We will be happy to exchange unopened products and recommend an alternate product from our line within 30 days of your original shipment.  Please call us at 832/818-0186 or email us at service@kamalahealth.com as soon as possible.  We will immediately send you the correct/replacement product and instruct you how to return the unwanted/damaged product.


Skincare Product, Herbs, Supplements, Essential Oils:

Essential oils, herbs, tinctures and supplements, once opened, are not accepted for refund or exchange due to the whole food nature of the product and possibility of tampering.

 
Business contact info:

Kamala Center for Radiant Health is based in Friendswood, Texas, USA, with offices and mobile service in the greater Houston area.

Phone: 832-818-0186

Email: docdeb@kamalahealth.com

Secure check out page :  Not applicable at this time

 

Privacy Policy:

The Information We Collect from You….

"Personal Information"

We collect information that is provided by you, such as your name, address, telephone number, email address and other information that can identify you as a specific individual ("Personal Information"). On those pages of our site where your Personal Information is collected in order for you to purchase or request further information about a product or service, we describe what information is required in order to provide you with the product, service or information that you have requested. We do not knowingly collect information from children under 13. We collect Personal Information when you:

      Purchase a product or service

      Request information regarding a product or service

      Inquire about a previously placed order

      Join our mailing list/newsletter

      Contact us

What Information We Collect

The information we collect from you allows Kamala Center for Radiant Health to ensure delivery of the products or services that prompted the information to be collected. We may collect the following Personal Information from you (but it may not be limited to):

      Name

      Shipping Address (Street, Apt, City, State, Zip)

      Billing Address (Street, Apt, City, State, Zip)

      Telephone Numbers

      Email Address

      Credit Card Information

      Company of Employment

      Job Title or Type of Health Professional

       

Use of Your Personal Information

Personal Information collected on this site may be used to:

      Process your product orders

      Send order notifications

      Respond to your questions or suggestions

      Improve the quality of our site

      Send newsletters and promotions

Responding to Questions and/or Suggestions

We will use your email address or telephone number to respond when you submit a question or suggestion, or request assistance with using or accessing our site.

Links to Other Sites

This Web site may contain links to other sites that are not owned or controlled by Kamala Center for Radiant Health. We are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personal information. This privacy statement applies only to information collected by this Web site.